Who we are

Privacy Policy for Claire Living Home

Effective Date: May 6, 2025

Claire Living Home (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, students, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Collection of Personal Information

We collect personal information that is necessary for the purposes of providing our services, including:

When You Interact with Us:

  • Name, email address, phone number
  • Mailing and billing addresses
  • Payment details (processed securely via third-party payment processors)
  • Registration details for online courses, webinars, and in-person services
  • Feedback, survey responses, or other communications

Automatically Collected Information:

  • IP address, browser type, device data
  • Website usage patterns via cookies or analytics tools (e.g., Google Analytics)

We collect personal information only with your knowledge and consent, and only as necessary to fulfill the purposes described below.

2. Use of Personal Information

We use your information to:

  • Deliver and personalize online and in-person services
  • Process payments and manage bookings
  • Communicate with you about your course, appointment, or service
  • Send occasional newsletters, updates, and promotions (you may unsubscribe at any time)
  • Improve our website and offerings through usage analytics
  • Comply with legal or regulatory requirements

3. Consent

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and with reasonable notice.

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., email platforms, payment processors, course platforms) who support our operations and are contractually obligated to protect your data
  • Authorities or legal representatives if required by law, subpoena, or court order

5. Storing and Protecting Your Data

We take reasonable steps to safeguard your personal information using physical, organizational, and technological measures, including:

  • SSL encryption
  • Secure storage platforms
  • Restricted access to authorized personnel

Personal data may be stored or processed outside of Canada (e.g., on servers used by our third-party service providers); however, we require those providers to meet appropriate data protection standards.

6. Your Rights

Under PIPEDA and Alberta’s PIPA, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccuracies in your information
  • Withdraw consent to marketing communications
  • Request deletion or restriction of your data, where legally applicable

To make a request, contact us at:
Email: info@claireliving.com

We will respond to access or correction requests within the timeframes required by law.